Refund policy

We want you to be satisfied with your purchase from GADAL Enterprises, Inc. Please review the following policy carefully before requesting a return.

30-DAY RETURN POLICY

You may request a return within 30 days of receiving your order.

To be eligible for a return, the product must be unopened, unused, in its original packaging, and with all safety seals and tamper-evident packaging intact.

For health, safety, and product integrity reasons, dietary supplements, nutritional products, and personal care products that have been opened, used, or had their safety seal removed or broken are not eligible for return unless the product arrived damaged, defective, or incorrect.

To request a return, please contact us through our Contact Us page and provide your order number and the reason for the return.

Please do not send products back without first contacting us and receiving return instructions.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible and provide your order number, a description of the issue, and photos when applicable.

We will review the situation and, when appropriate, arrange a replacement, refund, or other suitable resolution at no additional cost to you.

NON-RETURNABLE ITEMS

We cannot accept returns of:

* Opened or used dietary supplements or nutritional products
* Products with broken or removed safety seals
* Items that are not in their original condition or packaging
* Products damaged after delivery due to misuse, improper storage, or handling
* Items returned without prior authorization

If you are unsure whether your item is eligible for return, please contact us before sending it back.

RETURN SHIPPING

For returns resulting from a change of mind or other reason not caused by an error by GADAL Enterprises, the customer is responsible for return shipping costs.

If the return is required because we shipped an incorrect, damaged, or defective product, GADAL Enterprises will provide appropriate return instructions and cover the applicable return shipping cost.

Original shipping charges are non-refundable unless the return is the result of an error by GADAL Enterprises or otherwise required by applicable law.

EXCHANGES

The fastest way to receive a replacement product is to contact us regarding the original order.

If an exchange is approved, we will provide instructions based on the circumstances of the request.

REFUNDS

Once we receive and inspect an approved return, we will notify you of the status of your refund.

If approved, the refund will be issued to your original payment method. Please allow additional time for your bank, credit card company, or payment provider to process and post the refund.

The time required for the refund to appear in your account may vary depending on your financial institution.

ORDER CANCELLATIONS

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to cancel the order before it enters processing or ships; however, cancellation cannot be guaranteed once fulfillment has begun.

If the order has already shipped, the applicable return procedures described above will apply.

CONTACT US

If you have questions about returns, refunds, damaged products, or this policy, please contact GADAL Enterprises, Inc. through our Contact Us page.